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      8 BOUNCE(5)                                                            BOUNCE(5)
      9 
     10 <b><a name="name">NAME</a></b>
     11        bounce - Postfix bounce message template format
     12 
     13 <b><a name="synopsis">SYNOPSIS</a></b>
     14        <b><a href="postconf.5.html#bounce_template_file">bounce_template_file</a> = /etc/postfix/bounce.cf</b>
     15 
     16        <b>postconf -b</b> [<i>template</i><b>_</b><i>file</i>]
     17 
     18 <b><a name="description">DESCRIPTION</a></b>
     19        The  Postfix  <a href="bounce.8.html"><b>bounce</b>(8)</a>  server  produces  delivery status notification
     20        (DSN) messages for undeliverable mail, delayed mail, successful  deliv-
     21        ery or address verification requests.
     22 
     23        By  default,  these notifications are generated from built-in templates
     24        with message headers and message text. Sites can override the  built-in
     25        information  by  specifying a bounce template file with the <b><a href="postconf.5.html#bounce_template_file">bounce_tem</a>-</b>
     26        <b><a href="postconf.5.html#bounce_template_file">plate_file</a></b> configuration parameter.
     27 
     28        This document describes the general procedure to create a  bounce  tem-
     29        plate  file,  followed  by the specific details of bounce template for-
     30        mats.
     31 
     32 <b><a name="general_procedure">GENERAL PROCEDURE</a></b>
     33        To create a customized bounce template file, create a temporary copy of
     34        the file <b>/etc/postfix/bounce.cf.default</b> and edit the temporary file.
     35 
     36        To  preview  the  results of $<i>name</i> expansions in the template text, use
     37        the command
     38 
     39            <b>postconf -b</b> <i>temporary</i><b>_</b><i>file</i>
     40 
     41        Errors in the template will be reported to the  standard  error  stream
     42        and to the syslog daemon.
     43 
     44        While  previewing  the text, be sure to pay particular attention to the
     45        expansion of time value parameters that  appear  in  the  delayed  mail
     46        notification text.
     47 
     48        Once  the result is satisfactory, copy the template to the Postfix con-
     49        figuration directory and specify in <a href="postconf.5.html">main.cf</a> something like:
     50 
     51        /etc/postfix/<a href="postconf.5.html">main.cf</a>:
     52            <a href="postconf.5.html#bounce_template_file">bounce_template_file</a> = /etc/postfix/bounce.cf
     53 
     54 <b><a name="template_file_format">TEMPLATE FILE FORMAT</a></b>
     55        The template file can specify templates for failed mail, delayed  mail,
     56        successful  delivery  or for address verification.  These templates are
     57        named  <b>failure_template</b>,  <b>delay_template</b>,  <b>success_template</b>  and   <b>ver-</b>
     58        <b>ify_template</b>,  respectively.   You  can  but do not have to specify all
     59        four templates in a bounce template file.
     60 
     61        Each template starts with "<i>template</i><b>_</b><i>name</i> <b>=</b> &lt;&lt;<b>EOF</b>" and ends with a  line
     62        that contains the word "<b>EOF</b>" only. You can change the word EOF, but you
     63        can't enclose it in quotes  as  with  the  shell  or  with  Perl  (<i>tem-</i>
     64        <i>plate</i><b>_</b><i>name</i> <b>=</b> &lt;&lt;<b>'EOF'</b>). Here is an example:
     65 
     66            # The failure template is used for undeliverable mail.
     67 
     68            failure_template = &lt;&lt;EOF
     69            Charset: us-ascii
     70            From: MAILER-DAEMON (Mail Delivery System)
     71            Subject: Undelivered Mail Returned to Sender
     72            Postmaster-Subject: Postmaster Copy: Undelivered Mail
     73 
     74            This is the mail system at host $<a href="postconf.5.html#myhostname">myhostname</a>.
     75 
     76            I'm sorry to have to inform you that your message could not
     77            be delivered to one or more recipients. It's attached below.
     78 
     79            For further assistance, please send mail to postmaster.
     80 
     81            If you do so, please include this problem report. You can
     82            delete your own text from the attached returned message.
     83 
     84                               The mail system
     85            EOF
     86 
     87        The  usage and specification of bounce templates is subject to the fol-
     88        lowing restrictions:
     89 
     90        <b>o</b>      No special meaning is given to the  backslash  character  or  to
     91               leading whitespace; these are always taken literally.
     92 
     93        <b>o</b>      Inside  the &lt;&lt; context, the "$" character is special. To produce
     94               a "$" character as output, specify "$$".
     95 
     96        <b>o</b>      Outside the &lt;&lt; context, lines beginning with "#" are ignored, as
     97               are empty lines, and lines consisting of whitespace only.
     98 
     99        Examples of all templates can be found in the file <b>bounce.cf.default</b> in
    100        the Postfix configuration directory.
    101 
    102 <b><a name="template_header_format">TEMPLATE HEADER FORMAT</a></b>
    103        The first portion of a bounce template consists  of  optional  template
    104        headers.   Some become message headers in the delivery status notifica-
    105        tion; some control the formatting of  that  notification.  Headers  not
    106        specified in a template will be left at their default value.
    107 
    108        The following headers are supported:
    109 
    110        <b>Charset:</b>
    111               The  MIME  character  set of the template message text.  See the
    112               "TEMPLATE MESSAGE TEXT FORMAT" description below.
    113 
    114        <b>From:</b>  The sender address in the message header of the delivery  status
    115               notification.
    116 
    117        <b>Subject:</b>
    118               The subject in the message header of the delivery status notifi-
    119               cation that is returned to the sender.
    120 
    121        <b>Postmaster-Subject:</b>
    122               The subject that will be used in Postmaster copies of undeliver-
    123               able  or delayed mail notifications. These copies are sent under
    124               control of the <a href="postconf.5.html#notify_classes">notify_classes</a> configuration parameter.
    125 
    126        The usage and specification of template message headers is  subject  to
    127        the following restrictions:
    128 
    129        <b>o</b>      Template  message  header  names can be specified in upper case,
    130               lower case or mixed case. Postfix always produces bounce message
    131               header labels of the form "<b>From:</b>" and "<b>Subject:</b>".
    132 
    133        <b>o</b>      Template message headers must not span multiple lines.
    134 
    135        <b>o</b>      Template message headers do not support $parameter expansions.
    136 
    137        <b>o</b>      Template message headers must contain ASCII characters only, and
    138               must not contain ASCII null characters.
    139 
    140 <b><a name="template_message_text_format">TEMPLATE MESSAGE TEXT FORMAT</a></b>
    141        The second portion of a bounce template consists of  message  text.  As
    142        the  above  example  shows,  template  message text may contain <a href="postconf.5.html">main.cf</a>
    143        $parameters. Besides the parameters that are defined  in  <a href="postconf.5.html">main.cf</a>,  the
    144        following parameters are treated specially depending on the suffix that
    145        is appended to their name.
    146 
    147        <b>delay_warning_time_</b><i>suffix</i>
    148               Expands into the  value  of  the  <b><a href="postconf.5.html#delay_warning_time">delay_warning_time</a></b>  parameter,
    149               expressed  in the time unit specified by <i>suffix</i>, which is one of
    150               <b>seconds</b>, <b>minutes</b>, <b>hours, days</b>, or <b>weeks</b>.
    151 
    152        <b>maximal_queue_lifetime_</b><i>suffix</i>
    153               Expands into the value of the <b><a href="postconf.5.html#maximal_queue_lifetime">maximal_queue_lifetime</a></b>  parameter,
    154               expressed in the time unit specified by <i>suffix</i>.  See above under
    155               <b><a href="postconf.5.html#delay_warning_time">delay_warning_time</a></b> for possible <i>suffix</i> values.
    156 
    157        <b><a href="postconf.5.html#mydomain">mydomain</a></b>
    158               Expands into the value of the <b><a href="postconf.5.html#mydomain">mydomain</a></b>  parameter.   With  "smt-
    159               putf8_enable  = yes", this replaces ACE labels (xn--mumble) with
    160               their UTF-8 equivalent.
    161 
    162               This feature is available in Postfix 3.0.
    163 
    164        <b><a href="postconf.5.html#myhostname">myhostname</a></b>
    165               Expands into the value of the <b><a href="postconf.5.html#myhostname">myhostname</a></b> parameter.  With  "smt-
    166               putf8_enable  = yes", this replaces ACE labels (xn--mumble) with
    167               their UTF-8 equivalent.
    168 
    169               This feature is available in Postfix 3.0.
    170 
    171        The usage and specification of template message text is subject to  the
    172        following restrictions:
    173 
    174        <b>o</b>      The  template  message  text is not sent in Postmaster copies of
    175               delivery status notifications.
    176 
    177        <b>o</b>      If the template  message  text  contains  non-ASCII  characters,
    178               Postfix  requires  that the <b>Charset:</b> template header is updated.
    179               Specify an appropriate superset  of  US-ASCII.   A  superset  is
    180               needed because Postfix appends ASCII text after the message tem-
    181               plate when it sends a delivery status notification.
    182 
    183 <b><a name="see_also">SEE ALSO</a></b>
    184        <a href="bounce.8.html">bounce(8)</a>, Postfix delivery status notifications
    185        <a href="postconf.5.html">postconf(5)</a>, configuration parameters
    186 
    187 <b><a name="license">LICENSE</a></b>
    188        The Secure Mailer license must be distributed with this software.
    189 
    190 <b><a name="history">HISTORY</a></b>
    191        The Postfix bounce template format was originally developed by  Nicolas
    192        Riendeau.
    193 
    194 <b>AUTHOR(S)</b>
    195        Wietse Venema
    196        IBM T.J. Watson Research
    197        P.O. Box 704
    198        Yorktown Heights, NY 10598, USA
    199 
    200        Wietse Venema
    201        Google, Inc.
    202        111 8th Avenue
    203        New York, NY 10011, USA
    204 
    205                                                                      BOUNCE(5)
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    207